The first limited-edition collection born from a creative collaboration between the UNDW3 community and Lacoste.
FAQ
#1 What are the accepted methods of payment?
We are proud to offer a wide variety of payment options for the Factory Drop. We accept over 100 currencies and 200 different methods of payment. This includes all major credit and debit cards, as well as various local payment options, depending on your location.
#2 How do I track the status of my order?
Once your order has been dispatched, you will receive a dispatch email with your tracking number. The tracking number will be activated within 24 hours from when the order is dispatched, therefore you may not see any updates immediately following shipment. We kindly ask you to check back in the following day. Follow your package and check the expected delivery date online here.
#3 Which territories are eligible for ordering the Factory Drop?
All territories are eligible for the Factory Drop, with the exception of Belarus, Burundi, Democratic Republic of Congo, North Korea, Guinea-Bissau, Guinea, Haiti, Iran, Iraq, Lebanon, Libya, Mali, Moldova, Myanmar, Nicaragua, Central African Republic, Russia, Somalia, Sudan, South Sudan, Syria, Tunisia, Turkey, Venezuela, Yemen, and Zimbabwe.
#4 How do I return my purchase ?
We aim to make the return process as smooth as possible. If you wish to return an item, please let us know within 14 calendar days from the date of delivery. Items must be unused and in sellable condition, with all original tags, accessories, and security tag attached. You can initiate the return process here.